1 - 2
July

2020

SMEDigitalFest, brought to you by:

Entering the Shift Age

Opportunities Post
Digital Transformation

  • Welcome to SME DigitalFest 2020, an effective platform for Small/Medium Enterprises (SMEs), relevant industry players and experts to gather and have in-depth discussions to gain a thorough understanding of the development, challenges, opportunities, and trends of business.

Starting in:

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What is SME DigitalFest 3.0?

SME DigitalFest 3.0 is the third conference in the series of digital transformation journeys, organized by Exabytes. We aim to help Malaysian SMEs and emerging business with the use of pertinent information, knowledge, techniques, and solutions to propel their growth and development, and thrive in an increasingly competitive market environment. It will be a highly interactive, content-driven conference tailored to motivate, inspire and deliver the latest information for Malaysian SMEs, through a series of inspirational talks, broad panel discussions and intimate networking sessions conducted by successful key figures who have made their mark in their respective industry.
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Agenda

 
  • Wednesday
    (1/7/2020)
  • Thursday
    (2/7/2020)
0850 - 0900 AM

Opening Announcement

0900 - 0945 AM
Going Digital - New Normal Practice for Your Organisation

David Lee

Going Digital - New Normal Practice for Your Organisation

David Lee, Business Development Executive, HealthMetrics

Automation and digitalisation are inevitable in the current post-pandemic era and we need to adapt to stay relevant. HealthMetrics will be sharing ways you can revolutionize and simplify your processes at work.
Download Slide View Video

0945 - 1030 AM
Scaling Up Digitally with Cloud ERP

Cheah Chun How

Scaling Up Digitally with Cloud ERP

Cheah Chun How, Managing Director, High Pines Training and Consultancy

SMEs face many challenges during MCO time. Moreover, having manual processes increases the time spent on administrative matters. This session will be sharing some advice on how to automate and perform tasks online using Cloud ERP in order to enable scaling up faster and efficiently.

View Video

1030 - 1115 AM
How a Sales CRM Helps Your Business Grow & Customer Relationship?

PY Ooi

How a Sales CRM Helps Your Business Grow & Customer Relationship?

PY Ooi, Senior Business Development Manager, Exabytes

Right CRM system will help you build and scale your business. Let's look further on how you can implement a CRM system to your business and the benefits of using CRM.
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1115 - 1200 PM
[Panel] What's Next after Digital Transformation?

Jan Wong

[Panel] What's Next after Digital Transformation?

We know the importance of digital transformation. But what comes next after digital transformation? The panel discussion will go deeper into adaption & strategies.

Moderator:

Jan Wong, Founder & Online Strategist, OpenMinds Resources

Panelists:

1) Chan Kee Siak, CEO & Founder, Exabytes
2) Serm Teck Choon, Co-founder & CEO, Antsomi
3) Muhundhan Kamarapullai, Director, Business Digital Adoption, Malaysia Digital Economy Corporation (MDEC)

View Video

1200 - 1300 PM

Lunch

1300 - 1345 PM
AWSome Journey

Farena Rahim

AWSome Journey

Farena Rahim, Account Manager, Amazon Web Services (AWS)

Post Covid-19, AWS is becoming a transformational game changer for SMEs by offering scalable cloud IT infrastructure and capabilities available as services. It is a paradigm where computing resources are available when needed, with a pay-as-you-go model, without burdening technical debt.
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1345 - 1430 PM
Digital Transformation – More than a technology makeover

Hussam Sultan

Digital Transformation – More than a technology makeover

Hussam Sultan, Regional Head, Commercial Banking, CIMB Islamic Bank

1. Defining digital transformation
2. Why SMEs must digitalise their business?
3. Lessons learnt from the Covid-19 pandemic
4. The growth opportunities when you digitize your business
5. Customer experience is paramount
6. What is CIMB doing to help SMEs digitize their business
Download Slide View Video

1430 - 1515 PM
Future-proof your business

Pauline Sim

Future-proof your business

Pauline Sim, SVP, FinTech, Ecosystem & Innovation, UOB and Co-Head, The FinLab

What can I do now to ready my business beyond COVID-19? How can I put in place measures to ensure my business' longevity? As business transformation experts, The FinLab will show you how. Hear from Pauline Sim, Co-head of The FinLab, what The FinLab Online (TFO) has, in terms of tech, mentorship and grants, that will be able to address your urgent needs.

View Video

1515 - 1600 PM
[Panel] Post-COVID19 Payment Trends - Towards A Cashless Society

Karamjit Singh

[Panel] Post-COVID19 Payment Trends - Towards A Cashless Society

In this unprecedented time, the usage of digital wallets has increased tremendously mainly due to the safety concerns of using public payment terminals. How long will it take for Malaysia to become a completely cashless society? Let's explore and discuss the current and future payment trends in Malaysia.

Moderator:

Karamjit Singh, CEO & Founder, DNA

Panelists:

1) Yeoh Chen Chow, Co-founder, Fave Group
2) KJ Balan, Head, SME Banking - Commercial Banking Malaysia
3) Chan Kok Long, CEO & Co-founder, iPay88

View Video

0850 - 0900 AM

Opening Announcement

0900 - 0945 AM
Make Your Business Go Viral

Nikhil Khandelwal

Make Your Business Go Viral

Nikhil Khandelwal, Founder , MysteryQR

Use your existing infrastructure, manpower, social base to make your business go viral
Download Slide View Video

0945 - 1030 AM
#NewNormal in Education - Online Teaching & Digitise Your Centre Operation

Dr Darren Gouk

#NewNormal in Education - Online Teaching & Digitise Your Centre Operation

Dr Darren Gouk, CEO, AOne

- Automate lesson fee collection via in-app payment - NO more paper receipts, NO more tracking fee payment manually. Encourage digitisation so less contact between parents/students with SME through cash payments
- Thermal scanner & facial recognition student attendance system - NO more paper attendance & ready to submit the exported file to ministry
- Digitise daily operation work like class scheduling, announcement, student data tracking etc
- Online education - what's the tools, e-materials, precaution & tips in managing an online live class with pools of students
Download Slide View Video

1030 - 1115 AM
Islamic Economy Trend

Muhammad Sulwan

Islamic Economy Trend

Muhammad Sulwan, Deputy General Manager, PayHalal

The topic will explore Malaysia’s stand in Halal Industry and Islamic Economy against other countries in Asia while also exploring further on Halal Industry being one of the fast growing industry to the SME’s interest of exploration.
Download Slide View Video

1115 - 1200 PM
[Panel] Digital Marketing for Beginners: How to Get Started

Nowrid Amin

[Panel] Digital Marketing for Beginners: How to Get Started

Digital marketing is getting more and more important, especially in this challenging time. Businesses will need to implement digital marketing strategies to get more leads, sales and branding effect. This discussion will reveal some valuable tips on how you should get started with digital marketing for your business.

Moderator:

Nowrid Amin, Manager (Digital Marketing & Innovation), Juwai-IQI

Panelists:

1) Jerrick Yeoh, Digital Marketing Manager, Exabytes Digital
2) Nikhil Khandelwal, Founder, MysteryQR
3) Ashley Ong, Google Certified Trainer, Superanium

View Video

1200 - 1245 PM
Adopting right pos system for different size of SMEs

Alan Yong

Adopting right pos system for different size of SMEs

Alan Yong, CEO, Marvelsoft Solutions (M) Sdn Bhd

Perhaps POS System(Computer Cashier) is one of the most important digitalisation investment for Retail and F&B Industry, especially for start-ups SMEs. it's greatly improve operation efficiency from customer ordering until payment process, so it can reduce required workers and improve customer services.

When start-up grow up from micro to small size SMEs, it may face limitation for the system due to some system don't come with stock control or food recipe costing control.

When grow up to mid to bigger size SMEs, they may require more corporate level system which may have franchise management, centre kitchen system and warehouse system integration.
Download Slide View Video

*Program is subject to slight variation due to any unforseen circumstances which beyond current reasonable control

Speakers

 

Chan Kee Siak

CEO & Founder, Exabytes

PY Ooi

Senior Business Development Manager, Exabytes

Jan Wong

Founder & Online Strategist, OpenMinds Resources

Farena Rahim

Account Manager, Amazon Web Services (AWS)

Yeoh Chen Chow

Co-founder, Fave Group

Cheah Chun How

Managing Director, High Pines Training and Consultancy

Nowrid Amin

Manager (Digital Marketing & Innovation), Juwai-IQI

Serm Teck Choon

Co-founder & CEO, Antsomi

David Lee

Business Development Executive, HealthMetrics

Karamjit Singh

CEO & Founder, DNA

Nikhil Khandelwal

Founder , MysteryQR

Ashley Ong

Google Certified Trainer, Superanium

Muhundhan Kamarapullai

Director, Business Digital Adoption, Malaysia Digital Economy Corporation (MDEC)

Muhammad Sulwan

Deputy General Manager, PayHalal

Hussam Sultan

Regional Head, Commercial Banking, CIMB Islamic Bank

Pauline Sim

SVP, FinTech, Ecosystem & Innovation, UOB and Co-Head, The FinLab

KJ Balan

Head, SME Banking - Commercial Banking Malaysia

Chan Kok Long

CEO & Co-founder, iPay88

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1 – 2 July 2020 (9am – 4pm)