At SME DigitalFest 2021, we focus to help SMEs leverage technology to think like giants. Technology is not just essential for the day-to-day running of your business but also can help to achieve growth and success when utilized effectively.
To stay current and get ahead isn’t always easy. But as business owners, we need to learn, unlearn and relearn to keep pace with the rapidly changing world and technology.
At SME DigitalFest 2021, various number of SMEs will be invited to share their business transformation journey. Join us to learn more from real life example.
Great care is taken to ensure that every single attendee is selected for their relevance, influence and seniority in the industry.
At SME DigitalFest 2021, we focus to help SMEs leverage technology to think like giants. Technology is not just essential for the day-to-day running of your business but also can help to achieve growth and success when utilized effectively.
The purpose of the presentation will be discussing my journey in setting up Sunshine online in a traditional business environment. What were the challenges, how to identify them and potential solutions that can be employed.
Speaker: Aaron Hwang, E-Commerce Manager, Sunshine Retail Group
What is New Retail? How could businesses benefit from the deployment of New Retail business model? 91APP will reveal the mind-blowing success secrets and valuable insights for the first time in Malaysia.
New technologies and new ways to connect with consumers are transforming the retail sector. To compete effectively, traditional retailers should reimagine how they create and capture value, thinking past omnichannel positioning to find the best uses for their assets.
Moderator: Wintson Tham, Business Development, Exabytes
- Aaron Hwang, E-Commerce Manager, Sunshine Retail Group
- Jeff Yong, Executive Director, HAIRDEPORT (Kimma Sdn Bhd)
- Ooi Boon Sheng, CEO, Xilnex (Web Bytes Sdn Bhd)
- Marvin Khoo, Project Director, 91APP
In this session we'll debunks common misconceptions about the cloud, share actionable insights on how business owners can leverage digital tools to innovate your F&B business and more.
Speaker: Neo Wei Jie, Small Business Specialist, Xero
Why and how did we started selling kuih online, what platform and solutions we use to sell, creative and branding of the brand, food delivery solution, encourage all traditional business owners to online
An overall view of how Covid-19 digitalise the food & beverage sectors and changing the shape of food business in Penang.
Go digital is hot topic in the F&B industry nowadays. However, misconceptions have also grown about digital transformation, which has subsequently affected the F&B industry. This panel is going to show you the misconception of digital transformation and the how F&B industry can digitize easily.
Moderator: Suzanne Ling, Co-founder, Picha Eats
- Lennise Ng. CEO, Dropee
- Tommy Looi, Founder, 2290 Ladybirdshop Enterprise
- Eric Lian, Marketing Executive, EasyStore
In this session, we will be sharing how companies have successfully benefitted from cloud-based HR solutions and how SMEs can improve their overall productivity and competitiveness - simply by going digital. Learn how you can automate payroll, improve workforce visibility and manage leave entitlement easily, and how this can create a lasting impact on your business operations and organisational success.
Digital Transformation is the use of new, fast and frequently changing digital technology to solve problems. It is about transforming processes that were non digital or manual to digital processes. Tune in to know how to go digital with CIMB.
We aim to educate and brief Malaysian SMEs, on how to transit from E-commerce stores, to leverage the database on Facebook by using FB Live. We also aim to educate the importance of automation and systemizing the work process during FB Live selling and on how to grow their Market.
Speaker: Gary Yeo, Director, Getme (M) Sdn Bhd
Businesses are undergoing a rapid digital transformation in response to the evolution of the end-user experience and the way people interact with systems. This panel is here to help you to understand the radical changes you face in the digital world and enable to create rich digital experiences for both employees and customers.
Moderator: Karamjit Singh, Founder & CEO, Digital News Asia
- Chan Kee Siak, Founder & CEO, Exabytes
- Eugene Teh, Chief Business Officer, Digi
- Vivienne Chin Ee Kwan, Head of SME Banking Business Development and Marketing, CIMB
The digital transformation & scaling up journey of Low & Partners
Speaker: Dato’ Andy Low Hann Yong, Founder & Managing Partner of Low & Partners
This session will share the latest F&B and Agriculture Market Trends and B2B Export Opportunities in E-commerce during this pandemic.
How to build your business brand on social media, even without a website and starting getting conversion.
Speaker: Khushboo Nangalia, Founder, BEYOND99
Google Search is the most-used search engine on the World Wide Web, handling more than three billion searches each day. In this session, you will learn how you can optimize your websites for users and to be compatible with Google search engine. You will learn how search works. You will be given tips on how to do well on search and explore tools that Google offers which you can use to manage your online presence on Google Search. This session is suitable for website or business owners as well as web developers who want to learn more about your website presence on Google organic search.
Speaker: Cherry Sireetorn Prommawin, Search Advocate, Google
All businesses need promotions, as you will need new customers because without them your business sales might be affected. This panel is going to discuss the tips to create an effective ad to find new sales for your business.
Moderator: Khushboo Nangalia, Founder, BEYOND99
- Daphne Cheah, Assistant Digital Marketing Manager, Exabytes
- Amirul Mokhtar, Digital Marketing Strategist, amirulmokhtar.com
- Jan Wong, Founder & CEO, OpenMinds
How would you know when’s the best time to implement operation/admin/accounts/maketing/sales initiative. This session, Gary will share his experience on expanding HEXA FOOD from manufacturers to online.
In this session, learn about how digitalisation transforms a traditional business in terms of marketing, business and operations; and how it is a game changer in this new normal.
Speaker: Rachel Lau, Head of E-Commerce, Elianware (EE-Lian Enterprise (M) Sdn Bhd)
As SMEs brave the ‘new normal’, digitalization has become a necessity for companies to move up the value chain for their survivability and sustainability.
Speaker: Thew Soon Kheng, Head of SME Direct Sales (Nationwide), Digi
Transitioning business to a digital business by converting and automating the processes under the control of digital technologies. In order to achieve this, business needs to leverage on digital trends. Let’s take a look at some of the digital trends from 2020 as well as look ahead to 2021.
Moderator: Low Ngai Yuen, CEO, eFM
- Mr. Muhundhan Kamarapullai, Director, Business Digital Adoption, MDEC
- Kai Ping Yong, CEO, SIDEC
- Chee Kelvin, Managing Director, Ah Boy Pasar (Virtue Dynamic Marketing (M) Sdn Bhd )
- Zech Lim, Founder, 吉品肉吧 (Jimeat Global Sdn Bhd )
演讲者: Aries Weng, Director, Getme (M) Sdn Bhd & Playart International Ptd Ltd
演讲者: Nicole Sew 邵静怡, General Manager, 88 Pets Mart Sdn Bhd
Speaker: Forley, Manager, G Wins Enterprise Sdn Bhd
原本经营了20年以及有六间连锁店的Clement, 因疫情对餐饮业造成毁灭性的冲击 ，最后关剩最后一家。绝望到差点要结业回乡的他，突然灵机一动把板面转成方便板面售卖。
Speaker: Clement Lin, 创办人, Meet The Chili 与 Meet Mee 板面
*Program is subject to slight variation due to any unforseen circumstances which beyond current reasonable control
Director, Getme (M) Sdn Bhd
Aries is a software engineer and developer based in Taiwan, in 2012, Aries invented the world's first system that works with Facebook Live to provide solution for Facebook Live Sellers. He single-handedly build the whole system by himself and then has expand his influence across Asia in solutions in Facebook Live Selling. Partnering with Gary Yeo from Malaysia, they have expanded the solution as the biggest in Asia and holds the most market share in Asia.
Director, Getme (M) Sdn Bhd
Gary is an E-commerce and tech enthusiast, that has experience in the field for 7 years, he has begun his journey into FB Live Technologies since 2019, with his partner Mr. Aries Weng from Taiwan who is the founder of FB Live Solution. He has had experience in growing more than 500 live channels and providing solutions to the Live Sellers.
Founder & Managing Partner of Low & Partners
Dato’ Andy Low Hann Yong is a practising advocate and solicitor of the High Court of Malaya since 2009. He holds a degree in the Bachelor of Laws (Honour) from the University of Malaya. He is also the founder and managing partner of the leading law firm in Malaysia, Low & Partners with offices located in Petaling Jaya, Johor, Penang and others. He and his firm are nominated as the top finalist for multiple ALB Law Awards in Malaysia & South East Asia.
Dato’ Andy’s excellence throughout his years of legal practice – brought on by his insightful leadership and striking ability to understand the commercial needs – has prompted him to be interviewed by local newspaper including the Star, the Sun and the News Straits Times, the Edge for his legal views over various subject matters. He also appears regularly in TV ntv7 and Bernama news.
Apart from legal practice, he is an active angel investor and business advisor. His investment portfolios include technology sector, education industry, property sector ranging from start-up to listed companies. His experience in business investment as well as deep understanding of the law allows him to give valuable insights and guidance to his clients & business partners.
Chan Chiou Hao brings with him over 20 years of Business Development experience in the internet industry. He has professional expertise in Enterprise Software and Cloud solutions with companies like Salesforce, QlikTech, SumTotal Systems and Mambu. He was also an entrepreneur who founded two venture capital backed internet companies which were eventually acquired. Chiou Hao manages the customer facing functions of JustLogin, overseeing the Marketing, Sales and Customer Experience organisation. He also looks after the partnership strategy of the business and is constantly seeking new partners to join the fold of JustLogin's evolving ecosystem.
Search Advocate, Google
Cherry Prommawin is a Search Advocate at Google Asia Pacific, ensuring good quality of organic search results, and specializing in web spam and webmaster relations for South East Asian countries. Prior to this, Cherry was a Senior Online Specialist and a Subject matter expert focusing on non-search products such as Google Analytics, Google My Business, Merchant Center and Google AdWords. Though Cherry is originally from Thailand, she has been living in Singapore for close to 10 years
Founder & President, Phoenix Asia Holdings and Cili Panda Sdn. Bhd.
- Achieves Pingat Kelakuan Terpuji (PKT) 2021
- Achieves The BrandLaureate Awards 2020
- More than 20 years of experience in Education and Internationalisation of Higher Education in Asia.
- Founded Phoenix Asia Academy of Technology and recruited more than 1,500 students for local universities since 2017 until 2020
- Founded Phoenix Asia Management 2018 that provides accommodation for international students
- Founded Harmony Asia Homes in the Real Estate Industry
- Founded Cili Panda serving Sichuan dishes using the bento box concept that includes delivery
- Founded President of Phoenix AI Education Technology, Chengdu China
- Founded Cili Panda Plus serving a muslim friendly bento box that using 3 ways concept which is Sichuan, International and Nusantara (local)
- Founded BeesNet, a delivery service for the community
- Travelled to more than 150 cities in China, South East Asia, Japan, Korea, Mongolia, Middle East and United Kingdom.
- Working Partners of University of Science Malaysia @ China
- Worked and collaborated with more than 100 universities and colleges in the last 20 years
- Recruited more than 5,000 students to China and Malaysia since 2006
- Vice President of St. John Ambulance South West Penang Region
Founder & Head of Marketing at Okay Eats
1/2 of the founder of Tinker Society. A Bachelor in International Business and Management graduate, she is well experienced in the digital marketing & entertainment industry. She also founded Lange Petit, an online pastry bakery specialising in French madeleines which was later sold off after a successful year.
Founder & Head of Creative at Okay Eats
1/2 of the founder of Tinker Society. After graduating with a Bachelor in Communication Design from Melbourne, she came back to Malaysia and dabbled into event decoration after a short while started focusing on creative graphic design.
CEO & Founder, Exabytes
Started humbly as a helper at his father’s hawker store, Chan enrolled into a local college at 18 years old, selling PC hardware on a part time basis to earn his tuition fees. As he discovered the potential of web hosting and lack of providers in Malaysia when building a website for his customer, at 19 he set up his first web hosting reseller business which was 100% Online based, and business kept coming in. To grab the once in a lifetime opportunity, Chan dropped out of college to concentrate on his online business.
Under the leadership of Chan, today the Exabytes Group consists of 12 subsidiaries, with businesses ranging from web hosting to eCommerce and e-Deliveries, serving over 140,000 businesses with over 1 million users in 121 countries. Besides being the local director of Founder Institute, Chan is also the president of the Internet Alliance, Malaysia, and the honoree of TOYM (Top Outstanding Young Malaysian), 2015.
Chan is also co-founder of EasyParcel, EasyStore, EasyWork, EasySpace and angel investors in several startups.
CEO & Founder, DNA
Karamjit Singh is the Founder and Chief Executive Officer at Digital News Asia. Karamjit founded Digital News Asia with a vision that media should play its role as the Fourth Estate and on the belief that timely, insightful and analytical coverage can help the tech ecosystem in South-East Asia, especially Malaysia, grow and develop.
Karamjit first joined The Edge, Malaysia’s premier business publication, in 1995 and covered a number of areas before specialising in the telecommunications sector.
In 2000, with the increasing convergence of computer and telecommunications technologies and the Multimedia Super Corridor’s continued expansion, Karamjit was transferred to the weekly’s nascent firstname.lastname@example.org pullout. Within seven months, Karamjit was appointed Editor of the highly-regarded Pullout, a position he held until March, 2012. For five years, Karamjit was also Editor of a Bi-Monthly Pullout, SMEs Going Global, in The Edge.
Along the way, Karamjit has picked up a few awards, starting with the Malaysian Press Institute award for Best Telecommunications Writer (English category) in 2002, the DiGi Telecommunications Journalist of the Year (Magazine Category) 2004, to the most recent one in 2009 from the Malaysian Customer Relationship Management and Contact Centre Association as Journalist of the Year in recognition of his informative and critical coverage of the outsourcing sector since 2000.
Over the course of his career, Karamjit’s name has become synonymous with email@example.com. Karamjit has come to be regarded by industry and peers as one of the nation’s most respected journalists and pundits, and is frequently invited to speak or moderate at conferences and roundtables.
Executive Director at HAIRDEPOT
Experienced Executive Director with a demonstrated history of working in the retail industry. Skilled in Negotiation, Marketing Management, Business Planning, and Retail. Strong business development professional with a Master of Business Administration (M.B.A.) focused in Retailing and Retail Operations from The University of Stirling.
Business Development, Exabytes
Wintson has been in the media industry for more than 7 years. He started his career as a Corporate Communication and Media Sales Associate in Astro Malaysia before joining Exabytes as a Business Development Assistant Manager. With his experience in working with global brands and his passion for media sales and marketing, he is now responsible to expand and grow Exabytes' digital products and services.
Khushboo is an entrepreneur, award-winning marketer and founder of BEYOND99 – a global digital growth agency based out of Malaysia.
As a Global Goodwill Ambassador (Malaysia) and WEForShe Ambassador – she believes in paying it forward to inspire future leaders and rise by lifting others.
She started early at 17 with over a decade of experience now she's an expert in Business Storytelling, Millennial Marketing, Digital Marketing & Linkedin Marketing – with a reputation as one of the most dynamic and accomplished young leaders (under 30) in the increasingly important area of digital marketing.
In the past, apart from several mentions some of her notable achievements are as follow:
- ‘100 Most Influential Youth Marketing Leader’ Award by CMO Asia & World Federation of Marketing
Small Business Specialist, Xero
Weijie is a Small Business Evangelist at Xero for Malaysia. Prior to joining Xero, Weijie worked in customer-facing roles in both payments and SaaS industries. Over the past five years of his career, he has seen how technology has empowered businesses, enabling them to scale effectively and focus on their core competencies. He believes that by introducing cloud technology to businesses' workflows, business owners can prepare their companies for the future and maximize their companies to the fullest potential.
Weijie holds a Bachelors of Business Administration from National University of Singapore, with a minor in Technopreneurship.
Co-founder, Picha Eats
Suzanne Ling is a co-founder and Chief Marketing Office for PichaEats. She has been largely responsible for PichaEats’ digital marketing-driven success, overseeing a team of young and dynamic creatives including graphic designers, videographers and social media content creators. She first met Kim as a university student, where they both founded an education volunteering programme, Hands of Hope in 2014.
The psychology graduate turned marketer has established herself within the entrepreneurial sphere, having conducted workshops for the likes of MaGIC, MDEC, Microsoft, Exabytes and more, while also hosting webinars with companies such as McDonald’s Malaysia, Netflix, MyBurgerLab, Inside Scoop. She is regularly invited to share on digital marketing and social
In 2020, as a way to expand their impact to underserved communities, Suzanne co-founded Zucchini & Co with PichaEats’ core team members, Teoh Min Chia and Logeetha Balakrishnan, leveraging their hands-on experience to offer social media management services to other brands.
Through this initiative, they also teach and train refugee teens in illustration and design, with the aim of eventually offering them work opportunities with real clients.
CEO, Xilnex (Web Bytes Sdn Bhd)
Experienced Business Technologist with a demonstrated history of working in the computer software industry. Strong program and project management professional skilled in Integration, Cloud Computing, Java, .NET Framework, and Software Development.
Lennise Ng is the CEO of Dropee.com. At 19, she first started her own talent management company and successfully turned it profitable within 11 months. She was also appointed as the youngest Yelp Inc’s Country Launch Manager, bringing Yelp into Kuala Lumpur. Lennise also joined a venture-building accelerator, Infinite Ventures, as their Head of Business Relations. Concurrently, she was the director and Finance Manager of Hot
Gadgets - distributor of premium electronic goods such as Harmon Kardon, AKG, and
JBL. A startup cheerleader by nature, Lennise is presently an active mentor for Techstars’
Startup Weekend and Startup Victoria’s Female Founders.
Digital Marketing Strategist, amirulmokhtar.com
Amirul is an experienced Digital Marketer specializing in online advertising and social media marketing for e-commerce and B2B software businesses. He is currently a freelance Digital Marketing Strategist.
Amirul has been active in the world of Internet Marketing since 2012. Since then he has helped multiple businesses and trained countless of small business owners through programs organized by MDEC, MaGIC, Cradle and more. He even held senior marketing positions in Malaysian tech startups, including Chief Marketer of a B2B software company.
Founder & Online Strategist, OpenMinds Resources
Jan Wong is an entrepreneur, youth advocate, and founder of OpenMinds; a 8 years bootstrapped, data-driven martech company based in KL, Singapore and Hong Kong. Starting at the age of 17, he has ventured into eight businesses, a part time lecturer at the Asia Pacific University (APIIT / APU), a certified e-commerce consultant, published an academic journal during his Masters degree, sits on the Academic Advisory Board of KDU, Sunway College and University, a regional keynote speaker in events and conferences, a mentor for multiple startup communities and NEXT50 Singapore, Techstars, regular contributor on BFM radio, a 2-time TEDx speaker, recognized as one of the top 10 new generation businessmen to watch in 2020 and listed on the Forbes 30 Under 30 Asia 2017 list.
Ang Boon Chow (BC Ang) is a veteran in marketing with a specialty focus in digital adoption. He is currently CEO of EatCakeToday.com, the first online cake order and delivery portal in Malaysia. Besides this he is also the director of DT Mobisoft, strategic partner of DingTalk, Alibaba group who introduce Alibaba mobile office solution to Malaysia business. Prior that he is the country manager of OpenRice and is instrumental in shaping the company's regional expansion to new markets. Prior to marketing, he was a business director in Mindshare Malaysia. In mudah.my, he was Head of Marketing and Display Sales. His experience includes product development and marketing in DiGi and Siemens AG in Berlin. With 24 years of working experience spanning across different functions and industry, he is excited with what the future holds in data and business results. BC holds a Bachelor degree in Electrical and Electronics Engineering from Bath, UK and Master of Business Administration in International Business, Australia.
Chief Business Officer, Digi
Since his appointment as Digi’s Chief Business Officer in 2018, Eugene has led the transformation and growth of Digi’s enterprise business, establishing Digi’s presence as the trusted digital partner for reputable large corporations and SMEs alike. In today’s fast-paced and ever-evolving digital economy, Eugene continues to drive Digi Business’ focus on delivering innovative digital and IoT solutions, as well as stable and secure high-speed internet connectivity, scaled to diverse business needs and customised for every industry. In particular, with SMEs forming the backbone of our country’s economy, Eugene oversees Digi Business’ dedicated SME teams entrusted to provide value-added services of coaching and helping SMEs digitalise their business, to stay relevant and competitive, and empowering them to leverage digital opportunities for business growth.
Prior to his current role, Eugene was formerly Digi’s Chief Corporate Affairs Officer. And before joining Digi, he was a Director at the Performance Management and Delivery Unit (PEMANDU) of the Prime Minister’s Department, and had also helmed senior leadership roles in management consulting firms, Arthur D. Little and McKinsey & Co. He was also a senior investment officer at Singapore’s Economic Development Board.
Head of SME Direct Sales (Nationwide), Digi
Better known as SK, he is opinionated and always express his thoughts as a matter of fact. He is passionate about people, always willing to share and sees himself as an aspiring coach to those who seek his help. Professionally, SK has over 17 years of experience in the consulting, telecommunications and digital space. He started his career journey with consulting firms CSG International and Accenture, leading major telecommunications & digital projects for clients across Asia Pacific. In Digi, he is instrumental in formulating department strategy driving towards growth initiatives and currently leading direct sales team under the enterprise business portfolio. He strongly believes that through digitalization, companies can be more ready in keeping their businesses alive and continue to grow even in this new normal times.
Assistant Manager SME Banking Business Development and Marketing, CIMB
Kevin Christoper has a bachelor degree in Graphic Design & Multimedia and currently is in SME Banking Business Development Unit at CIMB. With diverse experience in design and as a digital marketer, he is passionate about digital transformation. Since joining CIMB he has launched multiple campaigns and one of the remarkable campaign was CIMB GO Digital Programme specially for CIMB Customers to digitalize their business in 2020 when the pandemic has disrupted many SME business.
Director of Business Digital Adoption, MDEC
Muhundhan Kamarapullai or Muhu comes with over 20 years of experience that spans the domains of entrepreneurship, education, healthcare, technology management and organisational capability development. Professionally, he is a trained Project Management Professional (PMP), Information Security Lead Auditor (ISO27001) and Certified Professional Marketer (CPM Asia Pacific).
At Malaysia Digital Economy Corporation (MDEC), he leads the digital adoption ecosystem team, which spearheads the growth of the domestic landscape, eventually helping more Malaysian businesses embrace digital adoption and innovation. Prior to this, he led the Startup & Entrepreneurship team and introduced several new global initiatives to Malaysia in the areas of big data, internet of things and digital games. He also headed efforts in building capabilities of local technology companies – the MSC Malaysia companies via customised programs to support their growth into regional markets.
Muhu completed his Digital Transformation Executive Master program from UC Berkeley. He holds a BSc. in Biotech and MSc. in Corporate Communications from Putra University of Malaysia. He mentors in several local and international programs such as UOB Finlab’s Digital Transformation program, McKinsey’s Youth Leadership Academy and speaks in conferences.
Over 20+ hours of content you can access! It’s been a blast having all of you join us from different places for our SME DigitalFest 2021