David Lee, Business Development Executive, HealthMetrics
Automation and digitalisation are inevitable in the current post-pandemic era and we need to adapt to stay relevant. HealthMetrics will be sharing ways you can revolutionize and simplify your processes at work.
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Cheah Chun How
Cheah Chun How, Managing Director, High Pines Training and Consultancy
SMEs face many challenges during MCO time. Moreover, having manual processes increases the time spent on administrative matters. This session will be sharing some advice on how to automate and perform tasks online using Cloud ERP in order to enable scaling up faster and efficiently.
PY Ooi, Senior Business Development Manager, Exabytes
We know the importance of digital transformation. But what comes next after digital transformation? The panel discussion will go deeper into adaption & strategies.
Jan Wong, Founder & Online Strategist, OpenMinds Resources
1) Chan Kee Siak, CEO & Founder, Exabytes
2) Serm Teck Choon, Co-founder & CEO, Antsomi
3) Muhundhan Kamarapullai, Director, Business Digital Adoption, Malaysia Digital Economy Corporation (MDEC)
Farena Rahim, Account Manager, Amazon Web Services (AWS)
Post Covid-19, AWS is becoming a transformational game changer for SMEs by offering scalable cloud IT infrastructure and capabilities available as services. It is a paradigm where computing resources are available when needed, with a pay-as-you-go model, without burdening technical debt.
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Hussam Sultan, Regional Head, Commercial Banking, CIMB Islamic Bank
1. Defining digital transformation
2. Why SMEs must digitalise their business?
3. Lessons learnt from the Covid-19 pandemic
4. The growth opportunities when you digitize your business
5. Customer experience is paramount
6. What is CIMB doing to help SMEs digitize their business
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Pauline Sim, SVP, FinTech, Ecosystem & Innovation, UOB and Co-Head, The FinLab
What can I do now to ready my business beyond COVID-19? How can I put in place measures to ensure my business' longevity? As business transformation experts, The FinLab will show you how. Hear from Pauline Sim, Co-head of The FinLab, what The FinLab Online (TFO) has, in terms of tech, mentorship and grants, that will be able to address your urgent needs.
In this unprecedented time, the usage of digital wallets has increased tremendously mainly due to the safety concerns of using public payment terminals. How long will it take for Malaysia to become a completely cashless society? Let's explore and discuss the current and future payment trends in Malaysia.
Karamjit Singh, CEO & Founder, DNA
1) Yeoh Chen Chow, Co-founder, Fave Group
2) KJ Balan, Head, SME Banking - Commercial Banking Malaysia
3) Chan Kok Long, CEO & Co-founder, iPay88
Dr Darren Gouk
Dr Darren Gouk, CEO, AOne
- Automate lesson fee collection via in-app payment - NO more paper receipts, NO more tracking fee payment manually. Encourage digitisation so less contact between parents/students with SME through cash payments
- Thermal scanner & facial recognition student attendance system - NO more paper attendance & ready to submit the exported file to ministry
- Digitise daily operation work like class scheduling, announcement, student data tracking etc
- Online education - what's the tools, e-materials, precaution & tips in managing an online live class with pools of students
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Muhammad Sulwan, Deputy General Manager, PayHalal
The topic will explore Malaysia’s stand in Halal Industry and Islamic Economy against other countries in Asia while also exploring further on Halal Industry being one of the fast growing industry to the SME’s interest of exploration.
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Digital marketing is getting more and more important, especially in this challenging time. Businesses will need to implement digital marketing strategies to get more leads, sales and branding effect. This discussion will reveal some valuable tips on how you should get started with digital marketing for your business.
Nowrid Amin, Manager (Digital Marketing & Innovation), Juwai-IQI
1) Jerrick Yeoh, Digital Marketing Manager, Exabytes Digital
2) Nikhil Khandelwal, Founder, MysteryQR
3) Ashley Ong, Google Certified Trainer, Superanium
Alan Yong, CEO, Marvelsoft Solutions (M) Sdn Bhd
Perhaps POS System(Computer Cashier) is one of the most important digitalisation investment for Retail and F&B Industry, especially for start-ups SMEs. it's greatly improve operation efficiency from customer ordering until payment process, so it can reduce required workers and improve customer services.
When start-up grow up from micro to small size SMEs, it may face limitation for the system due to some system don't come with stock control or food recipe costing control.
When grow up to mid to bigger size SMEs, they may require more corporate level system which may have franchise management, centre kitchen system and warehouse system integration.
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*Program is subject to slight variation due to any unforseen circumstances which beyond current reasonable control
CEO & Founder, Exabytes
Started humbly as a helper at his father’s hawker store, Chan enrolled into a local college at 18 years old, selling PC hardware on a part time basis to earn his tuition fees. As he discovered the potential of web hosting and lack of providers in Malaysia when building a website for his customer, at 19 he set up his first web hosting reseller business which was 100% Online based, and business kept coming in. To grab the once in a lifetime opportunity, Chan dropped out of college to concentrate on his online business.
Under the leadership of Chan, today the Exabytes Group consists of 12 subsidiaries, with businesses ranging from web hosting to eCommerce and e-Deliveries, serving over 140,000 businesses with over 1 million users in 121 countries. Besides being the local director of Founder Institute, Chan is also the president of the Internet Alliance, Malaysia, and the honoree of TOYM (Top Outstanding Young Malaysian), 2015.
Chan is also co-founder of EasyParcel, EasyStore, EasyWork, EasySpace and angel investors in several startups.
Senior Business Development Manager, Exabytes
Experienced Business Development Manager with a demonstrated history of working in the computer networking industry. Strong business development professional skilled in Search Engine Optimization (SEO), Business Planning, Sales, Management, and Software as a Service (SaaS).
Founder & Online Strategist, OpenMinds Resources
Jan Wong is an entrepreneur, youth advocate, and founder of OpenMinds; a 8 years bootstrapped, data-driven martech company based in KL, Singapore and Hong Kong. Starting at the age of 17, he has ventured into eight businesses, a part time lecturer at the Asia Pacific University (APIIT / APU), a certified e-commerce consultant, published an academic journal during his Masters degree, sits on the Academic Advisory Board of KDU, Sunway College and University, a regional keynote speaker in events and conferences, a mentor for multiple startup communities and NEXT50 Singapore, Techstars, regular contributor on BFM radio, a 2-time TEDx speaker, recognized as one of the top 10 new generation businessmen to watch in 2020 and listed on the Forbes 30 Under 30 Asia 2017 list.
Account Manager, Amazon Web Services (AWS)
Farena’s very first experience with technology was during her first 5 years of career, managing PR for a Taiwan-based consumer electronic company. Being a tech-noob, she found herself in awe at every new technological improvements her client had on their products. Her interest in technology grew deeper during her time at Microsoft and Autodesk. Now, an Account Manager at AWS Malaysia, the possibilities of technology goes beyond her imagination. She collaborates with partners and customers to drive Digital Transformation within the SMB-space.
Co-founder, Fave Group
Yeoh Chen Chow is the co-founder of Fave, next generation merchant digital platform in South East Asia. Fave helps to digitize tens of thousands of local businesses, from restaurants, cafes, retailers, spas, beauty and wellness studios, service providers, tourist attractions to hotels. Fave acquired 3 of the Groupon subsidiaries in South East Asia -- Malaysia, Singapore and Indonesia. He is also the co-founder of KFit, regional fitness sharing platform in South East Asia.
Prior to that, he was the Regional Operations Director for Groupon Asia Pacific, Product Manager for JobStreet.com and Management Consultant for Accenture. He is an Eisenhower Fellow and an alumnus of Cornell University. He is also an angel investor, who has invested in numerous early stage startups in the region.
Managing Director, High Pines Training and Consultancy
An accountant by profession, with 20 years experience in audit firms and commercial, Chun How is passionate in helping companies to turn their manual processes into digitalization and online.
Chun How is a qualified accountant with FCCA and member of MIA.
Manager (Digital Marketing & Innovation), Juwai-IQI
Kazi Nowrid Amin is a TEDx speaker and was named as one of “Successful People in Malaysia” by Britishpedia. He was also featured as "Top 100 inspirational LinkedIn icons in Malaysia (2019) to follow" in Marketing In Asia magazine. He is a passionate Digital Marketer with 8+ Years of Job experience. Currently, he is working in Malaysia with Juwai-IQI (PropTech Company) as Digital Marketing Manager since December 2016. He is leading IQI to grow and make a strong presence in the digital world. In addition, he is also performing the role as public speaker and Digital Marketing trainer. He was Keynote and Panel speaker in Sarawak E-commerce Forum 2019, Exabytes Digital Summit Bangladesh 2019, Exabytes Internet Marketing Summit 2019, MarTech Summit 2019, Malaysia Social Media week 2019 and more.
Co-founder & CEO, Antsomi
Serm Teck Choon is passionate about using digital to help businesses transform.
Serm is the co-founder & CEO of Antsomi, a marketing technology company building the first artificial intelligence-enabled customer data platform, CDP 365, in Southeast Asia, empowering companies to unify and activate their customer data.
Serm was formerly Malaysia Country Head at CtrlShift and Digital Products Head at Star Media Group.
Serm actively involves in industry initiatives. Serm was elected as President of the Malaysian Digital Association (MDA) twice and served from Mar 2016 till Apr 2020. He worked closely with industry leaders to drive MDA's key initiatives, such as digital measurement standards, Digital Wednesday, MDA School, MDA Video Series, and d Awards.
Serm is an active industry thought leader and is regularly invited by various media to share his views on the digital developments. He is also a sought-after speaker in digital-related conferences, and mentor/judge for start-up competitions.
Business Development Executive, HealthMetrics
David Lee is a Business Development Executive at HealthMetrics. With a passion for health behaviour changes, this Health Psychologist Graduate strive to spread awareness among corporates to digitalize their processes for efficiency and the ability to make data-driven decisions.
CEO & Founder, DNA
Karamjit Singh is the Founder and Chief Executive Officer at Digital News Asia. Karamjit founded Digital News Asia with a vision that media should play its role as the Fourth Estate and on the belief that timely, insightful and analytical coverage can help the tech ecosystem in South-East Asia, especially Malaysia, grow and develop.
Karamjit first joined The Edge, Malaysia’s premier business publication, in 1995 and covered a number of areas before specialising in the telecommunications sector.
In 2000, with the increasing convergence of computer and telecommunications technologies and the Multimedia Super Corridor’s continued expansion, Karamjit was transferred to the weekly’s nascent email@example.com pullout. Within seven months, Karamjit was appointed Editor of the highly-regarded Pullout, a position he held until March, 2012. For five years, Karamjit was also Editor of a Bi-Monthly Pullout, SMEs Going Global, in The Edge.
Along the way, Karamjit has picked up a few awards, starting with the Malaysian Press Institute award for Best Telecommunications Writer (English category) in 2002, the DiGi Telecommunications Journalist of the Year (Magazine Category) 2004, to the most recent one in 2009 from the Malaysian Customer Relationship Management and Contact Centre Association as Journalist of the Year in recognition of his informative and critical coverage of the outsourcing sector since 2000.
Over the course of his career, Karamjit’s name has become synonymous with firstname.lastname@example.org. Karamjit has come to be regarded by industry and peers as one of the nation’s most respected journalists and pundits, and is frequently invited to speak or moderate at conferences and roundtables.
Dr Darren Gouk is the founding CEO of AOne - which provides software-as-a-service, coupled with B2C online marketplace for local classes in Malaysia & regional cities. He completed his Doctor of Philosophy (PhD) degree at the young age of 25 years old in the field of Nutritional Chemistry and having more than 10 years experience in the private education sector.
With his extreme passion in developing a product that can benefit the society and hence, Dr Darren aims to bring AOne to be a Super-APP in education across South East Asia.
Google Certified Trainer, Superanium
Ashley Ong is a Google Ads Certified Professional, competent in both digital marketing and business development. Her forte includes digital sales, Google Ads, Google Analytics and online conversion optimization. With a passion to deliver the right digital marketing solutions to businesses, Ashley has consulted many multi-national corporations across different major industries.
Director of Business Digital Adoption, MDEC
Muhundhan Kamarapullai or Muhu comes with over 20 years of experience that spans the domains of entrepreneurship, education, healthcare, technology management and organisational capability development. Professionally, he is a trained Project Management Professional (PMP), Information Security Lead Auditor (ISO27001) and Certified Professional Marketer (CPM Asia Pacific).
At Malaysia Digital Economy Corporation (MDEC), he leads the digital adoption ecosystem team, which spearheads the growth of the domestic landscape, eventually helping more Malaysian businesses embrace digital adoption and innovation. Prior to this, he led the Startup & Entrepreneurship team and introduced several new global initiatives to Malaysia in the areas of big data, internet of things and digital games. He also headed efforts in building capabilities of local technology companies – the MSC Malaysia companies via customised programs to support their growth into regional markets.
Muhu completed his Digital Transformation Executive Master program from UC Berkeley. He holds a BSc. in Biotech and MSc. in Corporate Communications from Putra University of Malaysia. He mentors in several local and international programs such as UOB Finlab’s Digital Transformation program, McKinsey’s Youth Leadership Academy and speaks in conferences.
Deputy General Manager, PayHalal
Wan is the Deputy General Manager of Souqa Fintech Sdn Bhd (PayHalal) with over 7 years’ experience in Compliance and Risk. Currently, Wan is exploring his passion in Islamic Finance and Halal Industry with PayHalal with interest in assisting the economy recovery via Islamic Economy Digitization
Regional Head, Commercial Banking, CIMB Islamic Bank
Hussam Sultan is an experienced international Islamic banking and finance professional whose interests include product development, commercial banking, international trade, poverty alleviation, Fintech and environmental sustainability. He is currently working as Head, Commercial and Transaction Banking at CIMB Islamic Bank in Malaysia. Before joining CIMB Islamic Hussam worked most recently as Head, Commercial Banking at HSBC Amanah Malaysia Berhad and prior to that he worked for the Dubai based investment firm Fajr Capital on various roles and selected strategic projects which saw him seconded to Brunei Darussalam to lead the product transformation at Brunei’s leading Islamic bank, BIBD. He also held positions at HSBC Amanah in both the UK and Dubai offices, working in business development, product development, structuring and compliance. He played a pivotal role in growing the HSBC Amanah business in the UK and was involved in the launch of innovative Islamic retail and corporate banking products at BIBD.
Hussam has a BEng (Hons) in Civil and Structural Engineering from University College London (UCL), UK, and an MSc in Environmental Management for Business from Cranfield University, UK, with research focus on Sustainable Banking.
SVP, FinTech, Ecosystem & Innovation, UOB and Co-Head, The FinLab
Pauline Sim started her banking career serving the Small and Medium Enterprises (SME) segment of the bank, covering banking and financing requirements that SMEs have in early part of her career.
In 2015, she was part of the team that set up The FinLab, a joint venture between UOB Ltd and SGInnovate, to accelerate the best and brightest fintech startups from all over the world looking to set foot in Singapore and capture the ASEAN market. The FinLab’s companies are seeing good success with many of them being recognised at the Singapore FinTech Festival since 2016, and gaining business traction and funding.
In 2018, seeing the need to support the SMEs looking to plug into digital, The FinLab launched Singapore’s first acceleration programme for SMEs. The 11 SMEs that participated did pilots with innovative tech solutions shortlisted by The FinLab. The programme is launched in Thailand and Malaysia in 2019.
Head, SME Banking - Commercial Banking Malaysia
Mr. KJ Balan has more than 29 years’ of experience in banking and credit. He working career covers sales and business developments, credit and underwriting and also sales transformation. Worked closely with the regulators, association and business chambers to support and develop SME. Started as an account executive and then progressed as credit officer, Senior Account Manager, Head of Business Centre, Regional Head and Head, Business Development in a local bank before being appointed as Head, SME Banking at CIMB. He graduated from University Malaya in BA Economics, Master in Management and is a Certified Credit Professional.
CEO & Co-founder, iPay88
Mr Chan Kok Long, is one of the 3 key founders of iPay88 and he is currently the Executive Director of both iPay88 Holdings Sdn Bhd (formerly known as iPay88 Sdn Bhd) and iPay88 (M) Sdn Bhd (formerly known as Mobile88.com Sdn Bhd).
He is actively involved in sales and marketing, working very closely with various customers, partners and agencies in shaping the e-commerce landscape locally and regionally. With over 25 years of experience in online businesses, he is also actively engaged as both speaker and mentor for most major e-commerce conferences and seminars in the ASEAN. Mr Chan has also been featured on various media channels, such as BFM and Bloomberg as a guest expert within the field. In recognition of his contributions, Mr. Chan has been awarded with Technopreneur Excellence Award presented by PIKOM ICT Leadership Award (PILA) 2016. He was also one of the Top Nominees for EY Entrepreneur of the Year 2016 under the Emerging Entrepreneur category. Mr Chan is currently Advisor and E-Commerce Malaysia Deputy Chair for PIKOM. He is also a council member of PayNet Advisory Forum.